Integrated security, sustainability, and circular packaging solutions safeguarding information, materials, and communities across Canada.
PULP provides services across physical and digital environments, including:
Depending on the service, PULP may act as:
Certain services are delivered through third-party platforms and are subject to their terms.
Services are operational, advisory, and technical.
Outcomes may vary depending on:
Services are delivered based on industry best practices.
However, no service can guarantee complete protection from:
Clients are responsible for:
Effective security depends on collaboration.
Certain services depend on third-party systems, infrastructure, and networks.
While PULP works to ensure reliability, uninterrupted availability cannot be guaranteed.
Fees are defined in agreements or invoices and must be paid according to agreed terms.
Due to the nature of services:
Where third-party tools or platforms are used:
All third-party software, systems, and technology remain the property of their respective owners.
Clients are granted usage rights only.
PULP will take reasonable steps to respond to service-related incidents.
Clients must cooperate where incidents relate to their systems or users.
PULP may suspend or terminate services where necessary, including for:
Clients agree to use services in compliance with:
To the extent permitted by law:
PULP is not liable for indirect or consequential damages, including loss of data, revenue, or business interruption.
Liability is limited to the value of services provided over a defined period.
These terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.
PULP is committed to responsible lifecycle management of materials and information.
In alignment with Extended Producer Responsibility (EPR) principles, PULP:
Where applicable, PULP works with downstream vendors and partners aligned with Canadian EPR frameworks.
Clients are encouraged to support responsible disposal and sustainability practices.
Partner with PULP to protect information, support sustainability, and strengthen community impact.
