Integrated security, sustainability, and circular packaging solutions safeguarding information, materials, and communities across Canada.
PULP Canada is the brand representing an integrated suite of services across information security, data lifecycle management, sustainability, and physical security.
Services are delivered through affiliated legal entities, including Pulp Ltd. and Pulp Shred Ltd., depending on the nature of the engagement. All contractual, legal, and billing obligations remain with the applicable entity providing the service.
PULP is committed to protecting information responsibly.
We recognize that information exists across both physical and digital environments, and our approach reflects the need to protect it throughout its lifecycle.
In delivering our services, PULP may collect, access, or process:
This occurs across services including:
PULP manages information across its lifecycle, including:
Security controls are applied based on risk, sensitivity, and environment.
We use information to:
We do not sell personal or business information.
PULP applies appropriate safeguards based on the nature of the service, including:
Security is a shared responsibility.
While PULP implements safeguards, clients remain responsible for:
Security outcomes depend on both infrastructure and usage.
PULP may rely on trusted third-party providers and platforms to deliver services, including cybersecurity and cloud-based infrastructure.
These providers operate under their own terms and security controls, and are subject to contractual obligations.
Information processed by PULP or its partners may be stored or processed in Canada or other jurisdictions, depending on service requirements.
Appropriate safeguards are applied regardless of location.
In the event of a suspected or confirmed security incident, PULP will take reasonable steps to investigate, contain, and address the issue.
Where appropriate or required, affected clients will be notified in a timely manner.
Clients are expected to cooperate where incidents involve their systems or environments.
Information is retained only as necessary for operational, contractual, or legal purposes.
Physical and digital information is securely destroyed in accordance with industry practices when no longer required.
No system or service can guarantee complete protection from all risks, threats, or unauthorized access.
PULP focuses on responsible risk reduction and continuous improvement.
Partner with PULP to protect information, support sustainability, and strengthen community impact.
