Communications Policy

Secure. Sustainable. Responsible.

Integrated security, sustainability, and circular packaging solutions safeguarding information, materials, and communities across Canada.

1. Overview

PULP communicates with clients to support service delivery, security, and operational continuity.

2. Types of Communications

You may receive communications including:

  • Service and operational updates
  • Account and billing information
  • Security alerts and risk advisories
  • Service improvements and recommendations
  • Educational and awareness content

3. Security and Service Notifications

Certain communications are essential.

PULP may send security alerts, incident notifications, or service-impacting messages regardless of marketing preferences when necessary to:

  • Protect systems and information
  • Maintain service continuity
  • Reduce risk

4. Marketing Communications

PULP may occasionally share information about:

  • New services
  • Platform updates
  • Events or insights

You may opt out of marketing communications at any time.

5. Integrated Platform Communication

As PULP operates as an integrated platform, clients may receive relevant communications related to other services where reasonably connected to:

  • Security
  • Compliance
  • Operational continuity

6. Communication Methods

Communications may be delivered via:

  • Email
  • Phone
  • Website notifications
  • Other digital channels

7. Contact

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